How the industry has changed

Welcome back to the Salon Owners inner sanctum.  In this episode, Samara and Jen talk about big changes in the salon industry over the last 18 years. They explore how salons moved from strict hierarchies to more supportive, team-focused spaces. 

Key topics include how social media has changed business, why community is better than competition, and what clients now expect from salon services and style. They also cover new ways to manage and train staff and apprentices, plus the importance of setting boundaries in today's salons. Personal stories show how salon management has transformed from old-school methods to modern approaches. 

Take a walk back down memory lane and admire the upward trajectory of this amazing industry.

01:43 Diving Into the Evolution of Salons: Old School vs. New School

08:28 The Impact of Social Media on Salon Business

26:25 Navigating Staff and Client Expectations in the Modern Salon

28:21 Navigating Sick Days and Workplace Culture

29:23 The Journey from Manager to Compassionate Leader

30:43 Embracing Empathy and Flexibility in Leadership

32:36 Fostering a Supportive and Inclusive Team Environment

34:37 Redefining Apprenticeships: From Oppression to Opportunity

38:02 Creating a Culture of Respect and Support

40:11 The Evolution of Salon Services and Client Expectations

43:12 Supporting Local: A Shift from Corporate to Community

45:19 Reimagining Work-Life Balance and Business Practices

48:08 Reflecting on Past Practices to Shape a Better Future

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